Moon Out Goons Out Hoodie

NECROS Shipping & Returns Policy

Shipping

NECROS processes and ships orders as quickly as possible to ensure customers receive their gear without delay.

Processing Time

• Orders are typically processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Shipping times vary depending on location and shipping method selected at checkout.

Typical delivery estimates:

• United States: 3–7 business days
• International: 7–21 business days

Once your order ships, you will receive a tracking number via email.

Shipping Delays

NECROS is not responsible for delays caused by:

• Postal carriers
• Customs processing
• Weather or natural events
• Incorrect shipping addresses provided by the customer

Customers are responsible for ensuring their shipping information is accurate before placing an order.

Returns

We want you to be satisfied with your NECROS gear.

Return Window

• Returns are accepted within 14 days of delivery.

Eligibility for Returns

To qualify for a return:

• Item must be unused
• Item must be in original condition
• Item must include original packaging

Items that show signs of use, wear, or damage may not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Used gear
• Custom or limited edition items
• Clearance or final sale products

Exchanges

If you receive a defective or damaged item, contact us within 7 days of delivery and we will arrange a replacement.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
• We recommend using a tracked shipping service.

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method
• Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.

Contact

For questions about shipping or returns, contact us at:

Email:necros.ops@gmail.com

Any Socials: NecrosSolutions